Talk and Drive Safely with Hands Free Technology
FREQUENTLY ASKED QUESTIONS
NEWS
2010-02-15
VOICE COMMAND SERVICE* is now available.
Experience a true handsfree solution allowing you to dial, E-mail and send text messages via SMS, Twitter and even update Facebook using our specially integrated state-of-the-art voice recognition and voice command service.
» read more
2009-10-02
Model 1005 is new from BLUESKY and has become available for shipping this week. The unit is easily attached to the steering wheel. It is a welcomed addition to the growing product line.
» read more
 

Q. How long does shipping take?
A: Canadian Residents: 3-7 days - USA Residents: 7-12 days

Q: How long after I pay does the item ship?
A: Processing time is 2-3 days, you will receive a shipping confirmation by email once your product has been processed & packaged.

Q: Why are the Bluesky products the best sound quality on the market and others don't seem to be the same quality although they look the similar.
A: Bluesky came up with these designs in handsfree car kits years ago and other companies copied them. What they don't know is that Bluesky has proprietary chips and electronic components INSIDE the units that enable the sound clarity, the quality of FM transmission, and the clarity on the microphones. The other strong point is that all Bluesky products are compatible with all types of cell phones, which is not the case with many competitors.

Q: Where can I find Bluesky products other than on your website ?
A: Bluesky has been selected by many distributors and retailers in North America. More and more customers are happy to have finally found a Bluetooth accessory that works well. Some locations where you can find this brand are Bell retail stores, Aeroplan with Aeroplan points, and Grand & Toy. The advantage of buying your BLUESKY handsfree car kit online from Hands Free Safety is that you are sure you won't be paying MORE than anywhere else as we are continually monitoring what other stores are charging and make sure to have the most competitive price for you including shipping and as well we include a $1 donation to organizations like MADD (Mothers against drunk driving) - which helps keep your roads safer as this organization is a strong lobbier of safer roads - therefore you are contributing to safer roads as well and doing your part. Another advantage is that you are sure to buy the original BLUESKY product from the comfort of your home ... no line ups, no parking, no hassles. You are also sure that you will be getting the latest version of the BLUESKY product, as opposed to perhaps older stock that was sitting on another retailer's shelf. We do not stock any product. The minute you buy your item, the order is processed by BLUESKY and they ship directly from their factory which guarantees that you the receive the latest version containing any of the latest upgrades. BLUESKY continually upgrades its units to offer only the best technology and features.

Q: How does the warranty work ?
A: Bluesky offers a 1 year replacement warranty. Contact us by email for shipping information. Then simply ship back your unit with the box and all parts, and we will ship you a new one at no charge within the first 12 months of your purchase.

Q: Why do you have 4 different products, do they do all the same things ?
A: The four products offer a variety of features which a variety of consumers prefer. For example the mirror (1001B) has the most features and offers a constant solution for handsfree conversations, if a customer prefers something smaller then the steering wheel unit (1005) is great because it has the same features as the mirror except it doesn't have a record function and an ear piece for private calls. They both have FM transmission capabilities to your car stereo so that you can listen to the conversation on your stereo system and they both have call display (name and number). They both have long lasting Li-ion (lithium-ion) batteries and powerful internal speakers as well. If you prefer something smaller and portable, then you can opt for the 1006 which is a very cool solar powered unit which fits on your sun visor or in a plastic craddle that sticks with suction cups on your window. This unit is the clearest unit of its type on the market, more so than the Motorola T505 or the BlueAnt product. Finally, the fourth option is a headset for people who like to have a Bluetooth unit in their ear when they walk around. This unit then fits inside a craddle that remains in the cigarette lighter and once the headset is plugged into that craddle the sound gets transmitted as an FM station to your car radio. You can also play MP3 or other music with this unit.

Q: When I go into my car do I have to power the unit off and on ?
A: Your unit will always be "paired" to your cell phone but once you leave your car the unit goes into "sleep" mode to help conserve the battery life. When you return to the car simply reboot the unit by turning the on/off button back to "on" and it will reconnect to your phone.

Q: How to pair Bluesky devices with your mobile?
A: Prior to using the device for the first time you must pair with a Bluetooth enabled cell phone. The pairing procedure is different with various models of cell phones. Please refer to the user manual for your cell phone to see specific details regarding Bluetooth connectivity.
1. Turn on the device.
2. Activate your cell phone’s Bluetooth function. (Refer to the cell phone’s User Guide for instructions on Bluetooth).
3. Select the B.Sky device from the cell phone’s device list to pair the device.
4. Enter the pass code 0000 to confirm the pairing process.
5. “paired” will shown in blue on the LCM display.
6. “Connected” will appear on the screen.
Note: If the cell phone’s and/or the device’s battery is weak, you may lose the Bluetooth connection. Maintain the charge of the batteries to ensure good Bluetooth connectivity.

Master reset for the 1001B.
1) Disconnect the cell phone and the device. Note that the previous calls will be deleted at the same time when disconnected.
2) Delete recently dialed numbers: search the number and press "Up" and "Down" button at the same time to delete the number.
3) Delete recorded message: press "REC" button twice, quickly.
To remove Phonebook
Simply push the "talk" button for 8 seconds.

Q: Why am I getting a lot of static when listening to music using the built-in FM transmitter?
A: This carkit has one of the clearest FM transmissions on the market, if you are experiencing static, you must make sure you are doing the following:

1. Make sure you have selected a blank frequency (a part of the FM band that has no music or talking at all). You are looking for a station that has fuzzy static or complete dead air. In North America (Canada & USA), we have found that generally speaking, the lower part of the FM band, between 88.1 - 88.9 MHz, usually works best.